Add a printer

Choose the printers reported by Plur-e Printer in the Admin Center, activate them and use their Printer Key from Business Central and Plur-e Mobile; register a printer by hand only when it is not managed by a device.

Quick answer

Once a computer is linked with Plur-e Printer, it reports every printer installed on it. In admincenter.plur-e.com open Printers, tick Show unused device printers, select the ones you need and Activate them. Each active printer has a Printer Key that Business Central and Plur-e Mobile use to send documents to it. Create Printer is only for printers that no device manages.

Check the device is online

In Printers → Devices the linked computer must show Online with its printer count. If it is Offline, open Plur-e Printer on that PC.

Devices tab of the Printers section listing the linked computers with their status, version and printer count

Choose the printers

Open the Printers tab and tick Show unused device printers to see everything the device reported. Select the printers you want to use and choose Activate; the list shows their connection, format (Zebra, thermal or PDF) and status.

Printers list in the Admin Center with the connection, format and status of each printer and the Show unused device printers option

Printers reported by a device keep the exact Windows name. Rename the description if you want a friendlier label in the app.

Copy the Printer Key

Select a printer and choose Edit to see its Printer Id and Printer Key. Business Central and Plur-e Mobile use this key to address the printer; it is also shown truncated in the list.

Create/Edit Printer page of an existing printer showing its Printer Id and Printer Key

Ready

The printer is available in Plur-e Mobile and in the print actions of the Business Central extension. Documents sent to it appear under Documents and in the Recent documents panel of Plur-e Printer.

Plur-e Printer main window with the printers reported and the recent documents panel

Register a printer by hand

Create Printer is still available for printers that no device manages (for example a network printer reached through a legacy setup). Enter the Name exactly as it appears in Windows, a Description, the Connection (Local or Remote), the Format Printer (Thermal or PDF) and the Type Printer (DRV, COM, TCP or LPT). The Printer Key is generated when you save.

Create/Edit Printer page with the Name, Description, Connection, Format Printer and Type Printer fields

For a remote printer, ask support through the contact form.

Common problems

Symptom	Fix
Printer not in the list	Tick Show unused device printers; if it is still missing, check that it is installed on the PC running Plur-e Printer.
Nothing prints	The device must be Online and the printer Active; open Documents to see why a queued document was not delivered.
Bluetooth printer from the phone	Allow Bluetooth for the Plur-e app in Android settings.