Question 1

What is Plur-e?

Accepted Answer

Plur-e is an Android app fully integrated with Microsoft Dynamics 365 Business Central for warehouse, sales, payment and manufacturing work, configured from a web Admin Center. It works offline and posts standard Business Central documents. Plur-e also builds MCP servers that connect Business Central and Dynamics 365 CRM to Claude.

Question 2

Does Plur-e offer a warehouse management system (WMS)?

Accepted Answer

Yes. The warehouse modules cover receiving, put-away, bin-to-bin moves, inventory counts, picking, packing, license plates and shipping, synchronized with Business Central's warehouse documents.

Question 3

Can I track inventory in real time?

Accepted Answer

Yes. Availability by location and bin comes from Business Central; scans post as receipts, put-aways, movements and counts as they happen.

Question 4

How does Plur-e reduce inventory errors?

Accepted Answer

Barcode validation on every line, serial and lot capture at receiving, guided put-away to the right bin and scan-validated picks — errors are caught at the shelf instead of after shipping.

Question 5

Does it support logistics and shipping?

Accepted Answer

Yes. Packages built during picking become ShipStation shipments with carrier rates, labels and tracking. VALIDAR: other carriers or platforms.

Question 6

Can Plur-e work offline?

Accepted Answer

Yes. Warehouse and sales workflows keep working without a connection and synchronize with Business Central when it returns. Carrier and card-processing calls need connectivity.

Question 7

Is Plur-e compatible with Dynamics 365 Business Central?

Accepted Answer

Yes. Plur-e is a certified extension on Microsoft AppSource for Business Central online, Essentials and Premium editions.

Question 8

How is Plur-e installed?

Accepted Answer

Install the extension from AppSource with a Global Administrator account, run the Plur-e Setup wizard (terms, Grant Consent, number series), enable Allow HttpClient Requests if prompted, then configure environments and users in the Admin Center. The Android app is on Google Play.

Question 9

Which Business Central license do users need?

Accepted Answer

Each mobile user needs a Business Central user. VALIDAR: minimum license type per module (Team Member vs Essentials) for posting documents.

Question 10

Do I need special hardware?

Accepted Answer

No. Any Android 9+ phone with a camera works. Zebra scanners are supported for volume; Zebra and ZPL printers for labels; a Windows PC runs Plur-e Printer for network or USB printers.

Question 11

Is there an iOS app?

Accepted Answer

Not today. DECISIÓN: roadmap statement.

Question 12

How is data secured?

Accepted Answer

Admin Center sign-in with Microsoft Entra ID, per-user mobile credentials, Business Central permissions applied to every transaction, TLS in transit, hosting on Microsoft Azure. See the Security page.

Question 13

How does pricing work?

Accepted Answer

Per user per month, billed annually, with a 30-day free trial of all features. Essentials from $10 per user per month; Professional adds the warehouse suite; Enterprise adds manufacturing and custom functionality.

Question 14

How do I download and try Plur-e?

Accepted Answer

Start the trial from Microsoft AppSource and install the Android app from Google Play. The installation guide walks through both.

Question 15

Do partners get special terms?

Accepted Answer

Yes. See the partner program. DECISIÓN: margin and terms.

Question 16

What is Plur-e MCP?

Accepted Answer

Model Context Protocol servers that let Claude, by Anthropic, and other MCP clients read and, when allowed, write Business Central and Dynamics 365 CRM data through governed tools with per-user authentication and audit.

Question 17

Is the in-app AI Assistant the same thing?

Accepted Answer

No. The Chat Bot Assistant runs inside Business Central on OpenAI and answers from your documents. Plur-e MCP is an integration layer for Claude and agents.

Question 18

How do I get support?

Accepted Answer

Email sales@plur-e.com or use the contact form. Priority support is included in Professional; Enterprise adds an SLA and dedicated onboarding. Documentation is public at /docs.

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