Dynamics 365 CRM tools
The Dynamics 365 CRM MCP tool catalogue lives in the Dynamics 365 CRM (Dataverse) guide — generic table tools plus the Customer Insights - Journeys campaign tools.
Quick answer
The CRM server's tool catalogue is the generic Dataverse tools (crm_list_entities,
crm_query, crm_create_record, …) plus the Customer Insights - Journeys campaign
tools (crm_marketing_overview, crm_journey_publish, …) — documented in full in
Dynamics 365 CRM (Dataverse), the source of truth for this
catalogue. The server's own tools/list is authoritative above this page.
Where to look
- Dynamics 365 CRM (Dataverse) — the generic table tools, the Customer Insights - Journeys campaign tools, connection modes and limits.
- MCP roles — Read / New / Update / Delete per entity, the default role and how a denied call answers.
- Security model — identity, audit and data handling.
- Product page — commercial overview and requirements.
Related: Dynamics 365 CRM (Dataverse) · MCP roles · Security model · Product page
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Dynamics 365 CRM (Dataverse)
How the Plur-e MCP server for Dynamics 365 CRM connects to Dataverse, its generic table tools, Customer Insights - Journeys campaigns, MCP roles and limits.